Using Credit/Debit Cards
We take the security of your account, customer details and payment information seriously. All credit/debit card transactions are submitted over encrypted channels to our trusted payment partners using Transport Layer Security (TLS) version 1.2 or better. This is the same technology used by online banks and financial institutions. TLS is the evolution of Secure Sockets Layer (SSL). We use 2048 bit keys for encryption and employ the latest encryption ciphers and security best pratices to ensure all data and transmissions are secure.
All credit/debit card deposits are processed in real-time and deposited straight to your account.
Use your card statement as provided by your financial institution as a guide when filling out our deposit page. Our payment processor may require your exact name and address as registered with your financial institution to verify your transaction. Incorrect or invalid information may cause your transaction to be declined. If you need help updating your customer registration information, please contact Customer Services.
If your transaction is declined, please follow the information provided and try again. Some financial institutions may have placed restrictions on the use of your card that include limiting its use with international payment accounts or restricting it by the type of merchant account. We encourage you to try one of our alternative deposit methods and to contact Customer Services in order to successfully complete your deposit.
Your credit card transactions will appear on your bank statement as Credit Card Descriptor unless stated otherwise on your transaction receipt.